> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getfloa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Credits Work

> Understanding Floa's credit system, subscription tiers, and what you can build

## Credit System Overview

Floa uses a **credit-based system** to manage platform usage. Think of credits as tokens that unlock AI operations across the platform.

<Info>
  **Two types of credits:**

  * **Product Credits** — Create complete digital products (courses, videos, customer journeys)
  * **AI Message Credits** — Power AI Agents for marketing, design, and content generation
</Info>

***

## Subscription Tiers & Credit Allocation

<AccordionGroup>
  <Accordion title="Starter" icon="rocket">
    Perfect for testing the platform.

    * 1 Product Credit/month
    * 50 AI Message Credits/month
  </Accordion>

  <Accordion title="Pro" icon="star">
    **Most Popular**

    * 3 Product Credits/month
    * 350 AI Messages/month
  </Accordion>

  <Accordion title="Scale" icon="bolt">
    For power users & agencies.

    * 5 Product Credits/Month
    * 1,000 AI Message Credits/Month
  </Accordion>
</AccordionGroup>

***

## How Product Credits Work

<Steps>
  <Step title="What Consumes a Product Credit?">
    A **Product Credit** is charged when you submit your initial prompt and Floa begins generating Offer Power Zones.

    **Not charged for:**

    * Editing product details (title, description, pricing)
    * Customization branding (logo, banner)
    * Previewing your product
    * Generating marketing assets with AI Agents (uses AI Message Credits instead)

    <Info>
      **Credit is deducted immediately** after you submit your starting prompt. This prevents accidental multi-generation attempts.
    </Info>
  </Step>

  <Step title="What You Get Per Product Credit">
    One Product Credit generates:

    **Market Validation**

    * 9 Offer Power Zones with demand analysis
    * Risk/reward scoring

    **Complete Product**

    * 25 video lessons
    * Slide presentations for each lesson
    * Video scripts with teaching frameworks
    * AI voice-over narration
    * Full customer journey mapping

    **Launch-Ready Assets**

    * Product sales page structure
    * Pricing recommendations
  </Step>

  <Step title="Regeneration & Refinement">
    **Current Status:** Regeneration is not yet available.

    If your product generation:

    * Fails or times out -> Contact support for a credit refund
    * Produces extremely poor output -> Contact support for a credit refund

    **Coming Soon:** Ability to regenerate specific modules or sections without consuming a full Product Credit.
  </Step>

  <Step title="Starting Over">
    If you back out mid-generation and start a new product, **a new Product Credit will be charged** when you submit the new prompt.

    <Warning>
      **No refunds for intentional restarts.** Make sure your prompt is solid before submitting.

      [Learn how to write effective prompts ->](/tips-tricks/effective-prompts)
    </Warning>
  </Step>
</Steps>

***

## How AI Message Credits Work

<Steps>
  <Step title="What Consumes AI Message Credits">
    **AI Message Credits** power Floa's AI Agents for tasks like:

    * Generating logos and banners
    * Creating marketing strategies
    * Writing social media content
    * Designing ad copy and creatives
    * Building email sequences

    Each "message" to an AI Agent = 1 credit consumed.

    <Tip>
      **Example:** Asking for "Create a logo for my product" = 1 credit. If you then say "Make it more minimalist" = 1 additional credit.
    </Tip>
  </Step>

  <Step title="Typical Credit Usage">
    <AccordionGroup>
      <Accordion title="Starter Tier (50 credits/month)">
        * 10-15 agent interactions
        * Good for: Basic branding + 1-2 marketing assets
      </Accordion>

      <Accordion title="Pro Tier (350 credits/month)">
        * 70-100 agent interactions
        * Good for: Full branding suite + comprehensive marketing campaign
      </Accordion>

      <Accordion title="Scale Tier (1,000 credits/month)">
        * 200-250 agent interactions
        * Good for: Multiple products, A/B testing, full agency workflows
      </Accordion>
    </AccordionGroup>
  </Step>

  <Step title="Tracking Your Usage">
    View your remaining credits anytime in:

    * **Dashboard** — Real-time credit counter
    * **Sidebar Footer** — Real-time credit counter
  </Step>
</Steps>

***

## Credit Renewal & Carryover

<AccordionGroup>
  <Accordion title="When do credits renew?">
    Credits renew **on your subscription renewal date** — the same day each month you subscribed or upgraded.

    **Example:**

    * Subscribed on January 15 -> Credits renew on the 15th of every month
    * Upgraded mid-cycle on January 22 -> New renewal date is the 22nd
  </Accordion>

  <Accordion title="Do unused credits carry over?">
    **No.** Unused credits **do not roll over** to the next billing cycle.

    **Why?** This keeps pricing fair and prevents credit hoarding. Use them or lose them each month.

    <Tip>
      **Pro tip:** If you're close to renewal with leftover credits, use them to generate marketing assets or test new product ideas.
    </Tip>
  </Accordion>

  <Accordion title="What happens if I run out of credits mid-cycle?">
    **Product Credits:**

    * You'll be prompted to upgrade your plan
    * Or wait until your next renewal date

    **AI Message Credits:**

    * Agent features become unavailable until renewal
    * You can purchase **one-time credit top-ups** (coming soon)

    <Info>
      **Need more credits now?** Upgrade to a higher tier and your credits reset immediately.
    </Info>
  </Accordion>

  <Accordion title="What happens if I downgrade my plan?">
    When downgrading:

    * **Current credits remain active** until your next renewal date
    * New (lower) credit allocation starts at renewal
    * No refunds for unused credits from the higher tier

    **Example:** You're on Pro (350 AI Credits) and downgrade to Starter. You keep your 350 credits until renewal, then drop to 50/month.
  </Accordion>
</AccordionGroup>

***

## What You Can Do With Your Outputs

<Info>
  **You own everything Floa generates for you.** Here's what that means:
</Info>

<CardGroup cols={2}>
  <Card title="Full Commercial Rights" icon="circle-check">
    Sell your products, courses, and content for profit without restrictions or royalties to Floa
  </Card>

  <Card title="Complete IP Ownership" icon="copyright">
    You own 100% of the intellectual property. No shared rights, no licensing fees
  </Card>

  <Card title="Modification Freedom" icon="pen-to-square">
    Edit, rebrand, remix, or combine outputs however you want. They're yours
  </Card>

  <Card title="Unlimited Distribution" icon="globe">
    Sell directly in Floa's marketplace.
  </Card>
</CardGroup>

***

## Fair Use Guidelines

While you own your outputs, please use Floa responsibly:

### Encouraged Uses

* Building and selling legitimate digital products
* Creating educational content and training materials
* Packaging your expertise into courses
* Agency work for clients (commercial license included)

### Prohibited Uses

* Creating scams, pyramid schemes, or get-rich-quick schemes
* Generating medical/legal advice without proper credentials
* Selling Floa outputs as "white-label templates" for others to rebrand
* Malicious content (hate speech, harassment, misinformation)

<Warning>
  **Violations may result in account suspension.** We're here to empower legitimate entrepreneurs, not enable bad actors.
</Warning>

***

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Can I share my account with team members?">
    **No.** Each subscription is for individual use only. Account sharing violates our terms.

    Team plans with shared credits and collaboration features are **coming soon.**
  </Accordion>

  <Accordion title="What if my generation fails or times out?">
    If a product generation fails due to a technical issue:

    1. Contact support for a credit refund
    2. You'll receive an error notification
    3. You can retry immediately

    If generations repeatedly fail, contact support — we'll investigate and ensure you're not losing credits.
  </Accordion>

  <Accordion title="Can I pause my subscription and keep my credits?">
    **No.** When you cancel or pause:

    * Your subscription remains active until the end of your billing cycle
    * Credits expire at the end of that cycle
    * You'll need to use them before cancellation takes effect
  </Accordion>

  <Accordion title="Do I get refunded if I don't use all my credits?">
    **No.** Credits are part of your monthly subscription allocation and do not convert to refunds.

    Think of it like a gym membership — you pay for access, not per-use.
  </Accordion>

  <Accordion title="Can I buy extra credits without upgrading?">
    **Coming soon!** One-time credit top-ups will be available for users who need a temporary boost without upgrading permanently.

    For now, upgrading to the next tier is the only way to increase your monthly allocation.
  </Accordion>
</AccordionGroup>

***

## Need More Capacity?

<CardGroup cols={2}>
  <Card title="Upgrade Your Plan" icon="arrow-up" href="https://getfloa.com/pricing">
    Credits reset immediately when you upgrade
  </Card>

  <Card title="Enterprise Solutions" icon="building" href="mailto:enterprise@getfloa.com">
    Custom limits for agencies, universities, and enterprises
  </Card>

  <Card title="Contact Support" icon="headset" href="mailto:support@getfloa.com">
    Questions about your usage or billing? We're here to help
  </Card>
</CardGroup>

***

<Tip>
  **Pro tip:** Start with Starter to test the platform, then upgrade to Pro once you've validated your first product. Most successful users are on Pro within their first month.
</Tip>