Credit System Overview
Floa uses a credit-based system to manage platform usage. Think of credits as tokens that unlock AI operations across the platform.Two types of credits:
- Product Credits — Create complete digital products (courses, videos, customer journeys)
- AI Message Credits — Power AI Agents for marketing, design, and content generation
Subscription Tiers & Credit Allocation
Starter
Starter
Perfect for testing the platform.
- 1 Product Credit/month
- 50 AI Message Credits/month
Pro
Pro
Most Popular
- 3 Product Credits/month
- 350 AI Messages/month
Scale
Scale
For power users & agencies.
- 5 Product Credits/Month
- 1,000 AI Message Credits/Month
How Product Credits Work
1
What Consumes a Product Credit?
A Product Credit is charged when you submit your initial prompt and Floa begins generating Offer Power Zones.Not charged for:
- Editing product details (title, description, pricing)
- Customization branding (logo, banner)
- Previewing your product
- Generating marketing assets with AI Agents (uses AI Message Credits instead)
Credit is deducted immediately after you submit your starting prompt. This prevents accidental multi-generation attempts.
2
What You Get Per Product Credit
One Product Credit generates:Market Validation
- 9 Offer Power Zones with demand analysis
- Risk/reward scoring
- 25 video lessons
- Slide presentations for each lesson
- Video scripts with teaching frameworks
- AI voice-over narration
- Full customer journey mapping
- Product sales page structure
- Pricing recommendations
3
Regeneration & Refinement
Current Status: Regeneration is not yet available.If your product generation:
- Fails or times out -> Contact support for a credit refund
- Produces extremely poor output -> Contact support for a credit refund
4
Starting Over
If you back out mid-generation and start a new product, a new Product Credit will be charged when you submit the new prompt.
How AI Message Credits Work
1
What Consumes AI Message Credits
AI Message Credits power Floa’s AI Agents for tasks like:
- Generating logos and banners
- Creating marketing strategies
- Writing social media content
- Designing ad copy and creatives
- Building email sequences
2
Typical Credit Usage
Starter Tier (50 credits/month)
Starter Tier (50 credits/month)
- 10-15 agent interactions
- Good for: Basic branding + 1-2 marketing assets
Pro Tier (350 credits/month)
Pro Tier (350 credits/month)
- 70-100 agent interactions
- Good for: Full branding suite + comprehensive marketing campaign
Scale Tier (1,000 credits/month)
Scale Tier (1,000 credits/month)
- 200-250 agent interactions
- Good for: Multiple products, A/B testing, full agency workflows
3
Tracking Your Usage
View your remaining credits anytime in:
- Dashboard — Real-time credit counter
- Sidebar Footer — Real-time credit counter
Credit Renewal & Carryover
When do credits renew?
When do credits renew?
Credits renew on your subscription renewal date — the same day each month you subscribed or upgraded.Example:
- Subscribed on January 15 -> Credits renew on the 15th of every month
- Upgraded mid-cycle on January 22 -> New renewal date is the 22nd
Do unused credits carry over?
Do unused credits carry over?
No. Unused credits do not roll over to the next billing cycle.Why? This keeps pricing fair and prevents credit hoarding. Use them or lose them each month.
What happens if I run out of credits mid-cycle?
What happens if I run out of credits mid-cycle?
Product Credits:
- You’ll be prompted to upgrade your plan
- Or wait until your next renewal date
- Agent features become unavailable until renewal
- You can purchase one-time credit top-ups (coming soon)
Need more credits now? Upgrade to a higher tier and your credits reset immediately.
What happens if I downgrade my plan?
What happens if I downgrade my plan?
When downgrading:
- Current credits remain active until your next renewal date
- New (lower) credit allocation starts at renewal
- No refunds for unused credits from the higher tier
What You Can Do With Your Outputs
You own everything Floa generates for you. Here’s what that means:
Full Commercial Rights
Sell your products, courses, and content for profit without restrictions or royalties to Floa
Complete IP Ownership
You own 100% of the intellectual property. No shared rights, no licensing fees
Modification Freedom
Edit, rebrand, remix, or combine outputs however you want. They’re yours
Unlimited Distribution
Sell directly in Floa’s marketplace.
Fair Use Guidelines
While you own your outputs, please use Floa responsibly:Encouraged Uses
- Building and selling legitimate digital products
- Creating educational content and training materials
- Packaging your expertise into courses
- Agency work for clients (commercial license included)
Prohibited Uses
- Creating scams, pyramid schemes, or get-rich-quick schemes
- Generating medical/legal advice without proper credentials
- Selling Floa outputs as “white-label templates” for others to rebrand
- Malicious content (hate speech, harassment, misinformation)
Frequently Asked Questions
Can I share my account with team members?
Can I share my account with team members?
What if my generation fails or times out?
What if my generation fails or times out?
If a product generation fails due to a technical issue:
- Contact support for a credit refund
- You’ll receive an error notification
- You can retry immediately
Can I pause my subscription and keep my credits?
Can I pause my subscription and keep my credits?
No. When you cancel or pause:
- Your subscription remains active until the end of your billing cycle
- Credits expire at the end of that cycle
- You’ll need to use them before cancellation takes effect
Do I get refunded if I don't use all my credits?
Do I get refunded if I don't use all my credits?
No. Credits are part of your monthly subscription allocation and do not convert to refunds.Think of it like a gym membership — you pay for access, not per-use.
Can I buy extra credits without upgrading?
Can I buy extra credits without upgrading?
Coming soon! One-time credit top-ups will be available for users who need a temporary boost without upgrading permanently.For now, upgrading to the next tier is the only way to increase your monthly allocation.
Need More Capacity?
Upgrade Your Plan
Credits reset immediately when you upgrade
Enterprise Solutions
Custom limits for agencies, universities, and enterprises
Contact Support
Questions about your usage or billing? We’re here to help