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Getting Started

Creating your first product takes 3 steps:
  1. Enter your prompt — Describe what you want to teach (1 sentence is fine, more detail is better)
  2. Choose your niche — Select from AI-validated Offer Power Zones
  3. Review & generate — Floa builds your complete product in 15-20 minutes
Follow the complete walkthrough ->
No. Floa is completely no-code. If you can type a sentence and click buttons, you can build a product.You don’t need:
  • Coding or web development skills
  • Video editing experience
  • Design or graphics expertise
  • Marketing knowledge (we generate that for you)
Perfect! Floa is built for first-time creators.The platform guides you through:
  • Market validation (so you know there’s demand)
  • Curriculum structuring (we build the learning journey)
  • Content creation (we write scripts, design slides, generate voice-overs)
  • Product packaging (we create your sales page and pricing)
No prior experience needed.
Total time: Under 60 minutes to a launch-ready business.Breakdown:
  • Your active time: 5-10 minutes (input prompt, make selections, customize branding)
  • Floa’s generation time: 10-15 minutes (AI builds everything)
  • Ready to sell: Immediately after generation completes
“60 minutes” means: Your product is built, branded, and ready to sell. It does NOT mean you’ll make your first sale in 60 minutes (that depends on your marketing).
No. You never have to appear on camera.Floa generates:
  • AI voice-over narration (no recording needed)
  • Slide-based video lessons (no webcam required)
  • Text-based course materials
Your face, your choice. Most creators never appear on camera.
No permanent free tier, but we occasionally run special trial offers.The most affordable way to test Floa:
  • Starter Plan: $27/month (cancel anytime)
  • 1 Product Credit to build your first business
  • Cancel before renewal if it’s not for you

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Account & billing

All payments are processed through Stripe.Accepted methods:
  • Credit cards (Visa, Mastercard, Amex, Discover)
  • Debit cards
  • Digital wallets (Apple Pay, Google Pay)
  • Any payment method Stripe supports in your region
Currency: USD only
Yes. Cancel anytime with no penalties.How it works:
  • Your subscription remains active until the end of your current billing cycle
  • You keep access to all features and credits until renewal date
  • No automatic renewal after cancellation
  • You can reactivate anytime
Cancel from Account Settings -> Billing -> Cancel Subscription
No refunds on subscription fees.Exception: If product generation produces extremely poor output due to a technical issue, contact support for a Product Credit refund (not a monetary refund).
Start with the Starter plan ($27/month) to test the platform risk-free. Cancel before your next billing cycle if it’s not for you.
Upgrading:
  • Takes effect immediately
  • Your credits reset to the new tier allocation right away
  • A new billing cycle starts from the upgrade date
  • You’re charged the new plan price immediately
Downgrading:
  • Takes effect at the end of your current billing cycle
  • You keep your current tier’s credits until renewal
  • New (lower) credits start after renewal
  • No prorated refunds
Example: You’re on Pro (350 AI credits). You downgrade to Starter on Jan 15. You keep 350 credits until your Feb 15 renewal, then drop to 50 credits/month.
Yes. Your card is charged when you:
  • Subscribe to a plan (first payment)
  • Upgrade to a higher tier (immediate charge)
  • Renew your subscription (monthly recurring)
No hidden fees. The price you see is the price you pay.
Floa is available worldwide — anywhere Stripe can process payments.Supported regions include:
  • United States & Canada
  • European Union
  • United Kingdom
  • Australia & New Zealand
  • Most of Asia, Latin America, and the Middle East
Check Stripe’s supported countries for the full list.

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Credits & Usage

Product Credits:
  • Create complete digital products (courses with 20-30 video lessons)
  • Charged when you submit your initial prompt
  • Starter: 1/month, Pro: 3/month, Scale: 5/month
AI Message Credits:
  • Power AI Agents for marketing, design, and content generation
  • Each agent interaction = 1 credit
  • Starter: 50/month, Pro: 350/month, Scale: 1,000/month
Learn more about credits ->
No. Unused credits do not carry over.Credits reset on your billing cycle date. Use them or lose them each month.
Near renewal with leftover credits? Use them to generate marketing assets, test new product ideas, or create bonus content.
Product Credits:
  • You’ll be prompted to upgrade your plan
  • Or wait until your next renewal date
AI Message Credits:
  • Agent features become unavailable until renewal
  • One-time credit top-ups coming soon
Need more now? Upgrade to a higher tier and your credits reset immediately.
No. Credits are part of your monthly subscription and don’t convert to refunds.Think of it like a gym membership — you pay for access, not per-use.
Product Credits:
  • Deducted immediately after you submit your starting prompt
  • Not charged for editing, customizing, or previewing
AI Message Credits:
  • Deducted per interaction with AI Agents
  • Each message sent = 1 credit consumed

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Product Creation

If generation fails or times out:
  • Contact support to get your product credit refunded
  • Retry immediately
If output quality is poor:
  • Contact support with details
  • We’ll review and issue a credit refund if it’s a technical issue
No refunds for: Subjective preferences, changing your mind, or unclear prompts. Use our prompt writing guide for best results.
Limited editing available:You CAN edit:
  • Product title and description
  • Pricing
  • Logo and banner images
  • Sales page copy
You CANNOT edit (yet):
  • Video content or lessons
  • Customer journey structure
  • Scripts or slides
Coming soon: Module-level regeneration and editing.
Not yet. Voice selection is coming soon in a future update.Currently, Floa auto-assigns a professional AI voice based on your product type and audience.
English only at launch.Additional languages coming in future updates based on demand.
1080p MP4 — industry-standard, high-quality format.Works on:
  • All major video players
  • Course platforms (when export is available)
  • Social media
  • Websites
Floa follows OpenAI’s content policies. We cannot create products for:
  • Illegal activities or services
  • Medical advice without proper credentials
  • Legal advice without licensing
  • Misleading financial schemes
  • Harmful or unethical content
If your prompt violates policies, generation will fail and your credit will be refunded.
Minimum: 1 sentence is fine.Recommended: More detail = better output.Include:
  • Your area of expertise
  • Your target audience
  • The transformation/outcome they want
  • Your unique angle (optional)
See example prompts ->

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Ownership & Rights

Yes. 100%.You own all intellectual property rights to:
  • Video lessons
  • Scripts and slides
  • Marketing materials
  • Customer journey frameworks
  • Everything Floa generates for you
No shared ownership. No royalties to Floa.
Absolutely. You have full commercial rights.You can:
  • Sell to unlimited customers
  • Set any price you want
  • Keep 100% of revenue (minus platform fees)
  • Scale as big as you want
No watermarks. Your products are fully white-label.However (for v1):
  • Your sales page is hosted on Floa’s marketplace
  • You can link to your Floa sales page from your website
Coming soon: Full export and self-hosting options.
Yes! Agencies and consultants can use Floa to build products for clients.You’re free to:
  • Create products for client delivery
  • Include Floa outputs in your service offerings
  • Rebrand and resell to clients
Not allowed: Reselling Floa outputs as “white-label templates” for others to rebrand and resell themselves.
Yes. You own it, so modify however you want.You can:
  • Edit scripts and slides
  • Re-record voice-overs
  • Add your own branding
  • Combine with other content
  • Remix into different formats

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Technical & Platform

Currently available:
  • DOCX — From AI Agent chats (scripts, outlines, etc.)
  • PNG — From AI image generation (logos, banners)
Coming soon:
  • MP4 — Video lessons from your courses
  • PPTX — Slide decks
  • PDF — Course materials and workbooks
  • Full course export — All assets in one package
For v1: Products can only be sold on Floa’s built-in marketplace.You can:
  • Link to your Floa sales page from your website
  • Share your Floa product link on social media
  • Embed your Floa sales page (coming soon)
Coming soon: Export to Shopify, Kajabi, Gumroad, Teachable, Thinkific, and custom domains.
Best experience on desktop:
  • Chrome (recommended)
  • Safari
  • Edge
  • Firefox
Mobile:
  • Product creation works best on desktop
  • Student portal (where customers view courses) is fully mobile-optimized
Not particularly. Floa works on standard broadband connections.Recommended:
  • 5 Mbps download for smooth generation
  • 1 Mbps upload for logo/banner uploads
Slower connections may take longer to upload custom assets, but won’t affect AI generation speed.
Standard limits apply for logo and banner uploads (typically 5-10 MB).For most users, this is more than enough for high-quality images.

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Support

Starter Plan:Pro & Scale Plans:
  • Email: [email protected]
  • In-app chat (not live, but faster than email)
  • Priority support — responses under 24 hours
  • AI help assistant (coming soon)
EU business hours (Central European Time)Monday–Friday: 9:00 AM – 6:00 PM CETWe aim to respond to all inquiries within 24 hours, even if submitted outside business hours.
Handling:
  1. You receive an error notification
  2. You contact support and request a credit refund
  3. You can retry right away
If failures persist:
  • Contact support with your account email and error details
  • We’ll investigate and resolve (usually within 24 hours)
  • Additional credit compensation if it’s our fault
Pro & Scale users get priority support for generation issues.
Not for individual Starter/Pro plans — the platform is designed to be self-service.For Enterprise:
  • Onboarding assistance available
You’re in the right place! Our documentation covers:Can’t find what you need? Email support — we’re here to help.

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Still Have Questions?

Email Support

Get help from our team (responses within 24 hours)

Browse Documentation

Explore guides, tutorials, and best practices

Join the Community

Connect with other Floa creators (coming soon)

Feature Requests

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